Cathleen needed to replace her windows after another contractor installed them incorrectly. Peakview Windows, Siding & Stucco took on the project even though the home was outside our typical service area. We stepped in to help Cathleen move past the problem.
Cathleen Needed Help After A Window Installation Went Wrong. Peakview Stepped In.
Sometimes The Hardest Window Jobs Begin With Someone Else’s Mistake
Window replacement projects aren’t always planned. Sometimes, you need new windows because another contractor got the installation wrong. That leaves you needing someone who can step in and fix it.
Cathleen M. faced that situation after another contractor installed her windows incorrectly. She turned to Peakview Windows, Siding & Stucco for help.
Even though her home was outside our typical service area, we decided to take on the project and correct the problem.
An Incorrect Installation Created A Difficult Problem
Cathleen wasn’t starting with a straightforward window project. Another contractor had already installed the windows incorrectly, leaving her with an unexpected problem. She needed a contractor willing to step in and help make things right.
Rather than live with the issue or try to navigate another repair on her own, Cathleen needed a solution that addressed the windows themselves.
That’s when she called Peakview.
Peakview Was Willing To Take On The Problem
Cathleen wasn’t coming to us with a typical window replacement. We were stepping into a problem another contractor created, and she needed us to take over where the previous company had left off.
Her home was outside our typical service area, but we agreed to take on the project anyway. We wanted to make sure Cathleen didn’t face the same problem again.
They went out of their way, not to mention their service area, to ensure that the new windows were installed correctly.
For us, the goal wasn’t simply to replace the windows. It was to help correct the issue Cathleen had been left with.
The Goal Was More Than Simply Replacing The Windows
Our work wasn’t simply about putting new windows into an existing home. We were addressing a previous installation that hadn’t been done correctly, so the goal was to give Cathleen a proper resolution.
We didn’t want the circumstances surrounding the project to change the standard we brought to the work.
That meant replacing the affected windows and completing the installation correctly, rather than treating the project like a routine window upgrade.
We Turned A Bad Situation Around
Once we took on the project, we focused on planning the work around the home’s existing conditions. We weren’t going to treat it like someone else’s problem just because someone else had created it.
I cannot say enough good things about this company and how they turned a bad situation around.
Cathleen finally found a team willing to take ownership of the situation and help her move forward.
Dealing With A Window Installation That Didn’t Go As Planned?
Not every window replacement begins with a homeowner planning an upgrade. Sometimes, the need comes from an installation that didn’t go as it should have.
Cathleen came to Peakview with that kind of situation, and we were willing to step in even though her home was outside our typical service area. We took on the project because she needed someone to correct a problem left by the previous installation.
Do you need a reliable window replacement for your Colorado Springs, CO home? Contact Peakview Windows, Siding & Stucco today for a free consultation.
Frequently Asked Questions About Window Replacement With Peakview Windows, Siding & Stucco
Have questions about window replacement after an improper installation? Here are our answers to some common questions about correcting the issue and replacing the windows.
Can you help when you need replacement windows for an existing home?
A: Yes. We work with homeowners who need to replace existing windows, whether they’re addressing a previous installation or another reason. We focus on understanding the situation and completing the work correctly.
Can you replace windows that were installed incorrectly?
A: Yes. We can step in when an existing window installation needs to be corrected and replaced. Our goal is to make sure the new windows are installed correctly.
How do you approach a window replacement?
A: We look at the reason for the replacement and focus on making sure the new windows are installed correctly. Each project starts with the specific situation the homeowner needs resolved.