When Jessica’s Southern Colorado home’s replacement windows developed an issue five years after installation, she expected the usual contractor runaround – but Peakview surprised her. Instead of excuses, she received a lifetime labor warranty, immediate support, and a visit from the same installer who originally completed the project. Learn how Peakview Windows, Siding & Stucco stands behind their work long after installation day. If you want replacement windows backed by true accountability, Peakview delivers.
Front Range Replacement Windows
Done Right – Even Five Years Later
A True Story About Service And A
Warranty You Can Count On
When you get replacement windows for your Colorado Front Range home, you expect them to meet a few simple criteria.
First, they should be built Colorado-tough. Second, they shouldn’t quit after just a couple of years. Third, they should be backed by a warranty that actually means something.
For most homeowners, installation day is all about the magic of upgrading their home exteriors, not the apprehension of what could come down the road. When Jessica hired us at Peakview Windows, Siding & Stucco to replace her windows several years ago, she certainly wasn’t looking that far ahead.
The installation was completed, and the replacement windows were great. Until recently, when they weren’t.
It was then that Jessica learned the true value of choosing a contractor who actually stands behind their work.
When Jessica’s Five-Year-Old Replacement
Windows Developed A New Problem
When Jessica reached out to the Peakview team, she expected the standard runaround you hear about all the time.
These guys replaced our windows about 5-6 years ago. We had an issue with a few recently, so I reached out, thinking they wouldn’t do anything about it, but I was wrong!
Unfortunately, in the home improvement business, most companies don’t stand behind their work for very long – some avoid responsibility altogether. And when you call about an issue, the story is almost always the same…
“That’s out of warranty.”
“That wasn’t our install team.”
“That’s not covered anymore.”
But we surprised her by doing the exact opposite. When Jessica called, we immediately put her fears to rest by reassuring her that her window installation came with a lifetime workmanship guarantee.
They said they warranty their labor “forever,” so that was an awesome surprise.
While any contractor can offer a warranty, it’s a rare few who actually provide one that means something. And even fewer still who honor it.
For us at Peakview, it’s just part of our promise to you.
The Same Installer Returned – Because
Peakview’s People Stay
Jessica’s amazement didn’t end with that phone call. We scheduled a seasoned installer to identify the problems with her windows. And to her great surprise, it was the same installer who completed the initial project.
At Peakview, we build lasting relationships with all our installers, demonstrating the loyalty, pride, and consistency we have in our workmanship and team. In addition, if there’s ever an issue with an installation, the person with firsthand knowledge of that project is always available to handle it.
They sent the original installer out to make some adjustments and fix the issue.
You won’t find this as an industry standard with most home improvement companies. But at Peakview, it’s just what we do.
Quick. Polite. Fantastic. Everything
A Homeowner Hopes For.
A lot of times, dealing with any type of service is a hassle, especially when a product isn’t working as expected. Office staff can be rude, technicians can brush you off in irritation, and time gets lost as you juggle calls and appointments.
Our team strives to make the home improvement process as smooth as possible, whether you’re getting replacement windows installed or making a warranty call.
And that’s something Jessica appreciated from the start.
Quick, polite, and overall fantastic.
When you choose Peakview, you’re choosing more than a contractor. You’re opting for a team that welcomes you into the family, and we don’t take that lightly.
Work and a guarantee that are very hard to find these days. Definitely don’t regret choosing this company!!
We’re thrilled that we could continue to make Jessica’s Peakview experience memorable for only the best reasons.
If you need replacement windows for your Southern Colorado home and want a team that truly stands behind its work, choose Peakview Windows, Siding & Stucco. Contact us today to schedule a free estimate on your next project.
Top Questions About This Replacement
Window Warranty Experience
Want to know even more about Jessica’s replacement window warranty experience? Check out our handy FAQs.
Am I In Your Service Area?
We serve a 50-mile radius around Colorado Springs. So, we go as far north as Castle Rock. To the east, we go to the Rama area. West would be Lake George, and we go as far south as Pueblo or Pueblo West. Head to our Service Areas page for more info.
Can I Finance Window Replacement With Peakview?
Sure, we’ve been helping make exterior home remodeling more affordable for Colorado Springs homeowners since we opened up shop. We maintain long-standing relationships with our lenders. Please visit our Financing page for more info. You can also give us a call, stop by our showroom, or tell your Peakview project consultant that you’re interested.
How Expensive Is Window Replacement With Peakview?
We’re not likely to be your lowest bid. That’s because we don’t use cheap labor and focus on high-quality windows that’ll stand the test of time in Colorado Springs. We probably won’t be your highest bid, either. Our goal is to get you the most VALUE for your investment possible.
How Long Have You Been Replacing Windows?
Peakview ‘Windows’ has been our business name since we opened in 1994. For the first 24 years, we installed a wide variety of windows, then switched to focusing mainly on Anlin windows in 2018. Needless to say, when it comes to windows, we’ve seen and done it all…and then some.
How Quickly Can My Window Replacement Project Get Done?
Our skilled, experienced teams average 10 windows a day. If your project calls for a couple of replacements, they’ll be done in a day. If it’s 15-20+ windows, it could take three or four days.
What Other Exterior Services Do You Provide?
Along with window replacement, we install and repair siding, install stucco and stone veneer, install entry door replacements, and perform other exterior services like gutters, soffit, and fascia.
What’s Your Workmanship Warranty?
We offer you (the original purchaser) a lifetime workmanship warranty. The only things we don’t cover are materials like sealants and caulking that inevitably degrade. Otherwise, if our installers make even the smallest mistake, we’ll come out to fix it and make everything perfect.